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信息rmation Technology Services

浏览器检查表

The following items should be checked or completed prior to attempting to access ace and AlamoENROLL Go FAARR and 测试 Prep modules. Administrator rights to the computer(s) being used will be required.

支持的浏览器

The latest version of Google Chrome and Mozilla Firefox are the recommended browsers to work best when completing AlamoENROLL modules. Whichever browser you choose, we highly recommend updating to the latest version.  

禁用Pop Blockers

The Go FAARR and 测试 Prep modules are considered “pop-ups” by whichever browser you are using. If you have a pop-up blocker enabled in that browser, the modules will not open. Make sure pop blockers are disabled.  

How to disable pop-up blocker in Google Chrome
  • 在电脑上，打开Chrome.
  • At the top right, click the 3 dots and select Settings.
  • 在底部，单击“高级”.
  • Under "Privacy and security," click Content settings.
  • 点击弹出窗口.
  • At the top, change the setting to Allowed.
How to disable pop-up blocker in FireFox
  • On your computer, open Firefox.
  • 点击菜单按钮.
  • 点击选项.
  • 选择隐私 & 安全委员会.
  • 在权限部分下, uncheck the box next to the Block pop-ups window to disable the pop-up blocker.
How to disable pop-up blocker in Safari
  • 在电脑上，打开Safari.
  • 点击菜单按钮.
  • Choose Preferences when the drop-down menu appears.
  • 单击Security选项卡.
  • In the Web Content section, select the check box next to the option call Block pop-up windows.
How to disable pop-up blocker in Microsoft Edge
  • 在你的电脑上，打开Edge.
  • At the top right, click the 3 dots and select Settings.
  • On the left side, click Cookies and site permissions.
  • Scroll down to and click on Pop-Ups and redirects.
  • Under Allow select Add and enter [*.]阿拉莫.edu

Third-party toolbars such as Google Toolbar or Yahoo Toolbar also contain pop-up blockers and will need to be uninstalled or disabled. Toolbars normally appear at the top of your browser window.

网络防火墙设置

If accessing ace and Alamo ENROLL Modules from another institution, please consult with your local IT Network Administrators to ensure these ports are allowed through any network firewalls. If firewalls are blocking any of the ports below, students may experience server time out errors. 

  • Port 4445 needs to be open for access to the 阿拉莫大学 self-service system within ace. Self-service is used by students to look up Banner IDs, ace用户名, Email passwords and other personal information.
  • Port 8444 needs to be open for access to the central authentication system used by Instructure Canvas. Instructure Canvas is the learning management system which hosts 阿拉莫大学’ online courses and the Go FAARR and 测试 Prep Modules.   

For further questions, please contact 阿拉莫大学 Support Central at 210-485-0555.